Privacy Policy
Last updated: September 29, 2026
1. Who we are
This policy explains how SalesDynamo handles personal data when you visit our website or use our Service.
2. Data we collect
- Account data: name, email, password (stored securely hashed), workspace details.
- Business content: products, prices, ideal-customer profile, AI persona settings.
- Lead data you upload or receive: names, companies, emails, phone numbers, Telegram chats and message history.
- Website chat: details and conversations visitors share with our chat assistant.
- Usage and technical data: log data, device and browser information.
3. How we use data
To provide and secure the Service, run the AI agents you configure, send and receive messages on your behalf, send account and notification emails, provide support, and improve the Service. We do not sell personal data.
4. Your role for lead data
For lead and customer data you process through SalesDynamo, you are the data controller and we act as your processor. You are responsible for having a lawful basis to contact your leads and for honouring their opt-out and data requests.
5. AI processing
Content needed to generate messages and replies is sent to AI model providers solely to produce output for you. We do not permit them to use your data to train public models where such controls are available.
6. Sharing
We share data only with service providers that help us run the Service (hosting, database, email delivery, AI models, messaging platforms), when required by law, or in a business transfer.
7. Retention
We keep data while your account is active and delete or anonymise it within a reasonable period after closure, unless the law requires us to keep it longer.
8. Security
We use encryption in transit, access controls and per-workspace data isolation. No system is perfectly secure, but we work to protect your data.
9. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or export your data, and to object to processing. Contact us to exercise these rights. You may also complain to your local data-protection authority.
10. Cookies
We use essential cookies and local storage to keep you signed in and the Service working.
11. Changes and contact
We may update this policy and will note the date above. Questions can be sent via the contact options on our website.